Refund Policy
What makes your skincare products unique?
Our products are formulated with [100% African Shea butter from Ghana, expeller pressed Avocado oil from Mexico, coconut oil, Palestinian Extra Virgin Olive imported locally, Top Grade Essential oils from Dubai. We prioritize quality, effectiveness, and natural ingredients to deliver optimal results.
Are your products suitable for sensitive skin?
Yes, many of our products are designed with sensitive skin in mind. However, we recommend checking the product descriptions and conducting a patch test before incorporating new products into your routine.
Can I use multiple products from your skincare line together?
Absolutely! Our products are formulated to complement each other.
Are your products cruelty-free and vegan?
Yes, we are committed to cruelty-free practices, and all of our products are vegan.
How do I contact customer support?
For any inquiries or assistance, you can reach our customer support team through paradisebydesiree@gmail.com, 301-300-3143, or the contact form on our website. We aim to respond within 48 hours.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times may vary, so please check our shipping information for details.
Are your products free from nuts?
Check the ingredient list on each product page for detailed information. If you have specific concerns or allergies, feel free to reach out to our customer support team for assistance.
What is the Paradise by Desiree Skincare Ambassador Program?
Our Skincare Ambassador Program is a collaborative effort with individuals who are passionate about skincare and fragrances. Ambassadors represent our brand, share their experiences with our products, and enjoy exclusive benefits.
How can I become a Skincare Ambassador?
To become a Skincare Ambassador, email or DM us on Instagram about the "Ambassador Program" . We will have you Follow the application instructions, and our team will review your submission. We're looking for individuals who are enthusiastic about skincare and have a strong online presence.
What are the benefits of being a Skincare Ambassador?
As a Skincare Ambassador, you'll enjoy exclusive discounts on our products, early access to new releases, and the opportunity to participate in special promotions. Additionally, you'll have a chance to be featured on our social media platforms.
Are there any requirements or obligations for Skincare Ambassadors?
We ask that Skincare Ambassadors actively promote our brand, engage with their audience, and create quality content showcasing our products. Regular participation and adherence to our guidelines are appreciated.
Can I apply if I'm located outside the country where Paradise by Desiree is based?
Yes, we welcome international applications for our Skincare Ambassador Program. We believe in a global community of skincare enthusiasts.
How long does the Skincare Ambassador partnership last?
Our Skincare Ambassador partnerships typically last for 12 months . However, successful and engaged ambassadors may have the opportunity to extend their partnerships.
Can I use my ambassador discount on behalf of others?
The ambassador discount is for personal use only and should not be shared or used on behalf of others. We appreciate your understanding and cooperation.
How do I track my progress as a Skincare Ambassador?
You will have access to a personalized system where we can track your sales, engagement, and ambassador achievements. Regular updates and feedback will be provided by our ambassador management team.